Avaya BCM v4.x+

hese instructions help you configure your Avaya BCM phone system version 4.x+ to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

  TIM Plus establishes a TCP connection to this PBX.

Support Files

  Nortel BCM.TDT
  Nortel BCM.TDS

Required Tasks

  $paramRequiredTask1

These instructions should assist in configuring your Avaya BCM to work with TIM Plus. If you are not familiar with PBX configuration, please contact your system maintainer.

Configuring your SMDR

Below you will find instructions on how to configure your Avaya BCM v4.x+ to output SMDR to TIM Plus:

1. Login to the BCM Element Manager.
2. On the Task Navigation Panel, click the Configuration tab.
3. Click on Telephony.
4. Click on Call Detail Recording.
5. On the right-hand side the Call Detail Recording window will appear.
6. In the Call Detail Recording window, configure the options as below:

SMDR field	Value
Format	Norstar
Report Type	All
Language	English
Date Format	MM/DD/YY
Header Format	Line/Station
Filter Type	All
Feature Code F9	Leave as default
Minimum Call Duration	Leave as default
Hospitality Records	Leave as default
Include DNIS Info	Enable
Include CLID with call type	Enable
Include Long CLID	Leave as default
Use answer supervision	Leave as default
Display connection character	Leave as default
Suppress digits after connect	Leave as default
Maximum digits after connect	Leave as default

CDR User

For TIM Plus to connect to the Avaya BCM v4.x+ you will need to create a CDR User on it. This can be done in the BCM Elements Manager application, under the System options.

Configuring TIM Plus

Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Avaya BCM 4.0:

1. Browse to TIM Plus as normal and login with your credentials.
2. Click on the Directory tab.
3. Click on the site configured during the setup wizard and click Properties or create a new site and click Properties.

4. Within the Site Properties window, select Avaya BCM from the PBX model drop-down list.
5. In the Connection method field select Actively connect to PBX from the drop-down list.
6. In the Host field enter the IP Address of your Avaya BCM.
7. In the Port field enter in 4000.
8. In the Username field enter in CDR User.
9. In the Password field enter in CDR User again.
10. In the Connection script field select Avaya BCM v4 from the drop-down list.
11. Finally, click on the Save button.