You are viewing an old version of this page. View the current version.
Compare with Current ·
View Page History
These instructions help you configure your Alcatel 4400e phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
Connection Type
TIM Plus establishes a serial connection with this PBX.
Support Files
Alcatel 4400E.TDT
Required Tasks
$paramRequiredTask1
Configuring your SMDR
SMDR Output
The Alcatel 4400e needs to be configured to output SMDR information. See table below for a summary of data output from Alcatel 4400e:
Download the interface files
- Visit Tri-Line's Gateway and download the interface files, as shown below:
- Extract the Alcatel 4400E.ZIP file onto the desktop. This should contain the following files: Alcatel 4400E.TDT.
- Copy/paste the file into the following location C:\Program Files\Tri-Line\TIM Plus\config.
Installing NetPbx
The Alcatel 4400e phone system sends SMDR information via a serial connection. To collect the data from the serial port, you will first need to install NetPbx software,which then sends the SMDR to TIM Plus. For setup instructions, click on the link below:
Configuring TIM Plus
Once NetPbx is configured and collecting data, log on to TIM Plus as usual and apply the following settings:
- Click on the .
- Click on the site configured during the setup and click .
- Within the Site Properties, select Alcatel 4400E.TDT from the PBX model drop-down list.
- In the Connection field, select No connection required from the drop-down list.
- Click on the button to apply the changes.
These instructions should assist in configuring your Alcatel 4400e to work with TIM Plus. If you are not familiar with PBX configuration, please contact your system maintainer.
| Connection information | Description |
|---|---|
| Connection type | Serial Output: The Alcatel 4400e sends SMDR information via a serial connection. The most recents units will have a .v24 port, older units will require you to purchase a .v24 module. You will need to directly connect a serial cable from the Alcatel 4400e .v24 module to the PC that NetPBX is installed and running on. |
| Cable configuration | Straight-through. |
Configuring your SMDR
The Alcatel 4400e will need to be configured to output SMDR information.
See table below for a summary of data output from Alcatel 4400e:
Configuring TIM Plus
Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Alcatel 4400e:
- Browse to TIM Plus as normal and login with your credentials.
- Click on the tab.
- Click on the site configured during the setup wizard and click or create a new site and click .
- Within the Site Properties window, select Alcatel 4400e from the PBX model drop-down list.
- In the Connection method field select No connection required from the drop-down list.
- Finally, click on the button.
