Avaya Tenovis

These instructions help you configure your Avaya Tenovis to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

  TIM Plus establishes a serial connection with this PBX.

Support Files

  Avaya Tenovis i55.TDT

Required Tasks

  $paramRequiredTask1

Configuring your SMDR

The Avaya Tenovis is outputting the SMDR data via a serial connection. You will need to directly connect a serial cable from the Avaya Tenovis phone system to a PC that will be running NetPBX software.

For more information about the output and configuration of the SMDR data, please contact your phone maintainer.

Installing NetPBX

To collect the data from the serial port and send it to TIM Plus, you will first need to install NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

Configuring TIM Plus

Once NetPBX is configured and collecting data, log on to TIM Plus as usual and apply the following settings:

1. Click on the Directory tab.
2. Click on the site configured during the setup wizard and clickProperties.
   
   
3. Within the Site Properties window, select Avaya Tenovis i55 from the PBX model drop-down list.
4. In the Connection method field select No connection required from the drop-down list.
5. Click on the Save button to apply the settings.

These instructions should assist in configuring your Avaya Tenovis to work with TIM Plus. If you are not familiar with PBX configuration, please contact your system maintainer.

Configuring TIM Plus

Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Avaya Tenovis i55:

1. Browse to TIM Plus as normal and login with your credentials.
2. Click on the Directory tab.
3. Click on the site configured during the setup wizard and click Propertiesor create a new site and click Properties.

4. Within the Site Properties window, select Avaya Tenovis i55 from the PBX model drop-down list.
5. In the Connection method field select No connection required from the drop-down list.
6. Finally, click on the Save button.