Alcatel 4400e

These instructions help you configure your Alcatel 4400e phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

  TIM Plus establishes a serial connection with this PBX.

Support Files

  Alcatel 4400E.TDT

Required Tasks

  Configure the SMDR output
  Install NetPBX
  Configure TIM Plus

Configuring your SMDR

SMDR Output

The Alcatel 4400e needs to be configured to output SMDR information. See table below for a summary of data output from Alcatel 4400e:

Download the interface files

1. Visit Tri-Line's Gateway and download the interface files, as shown below:
   
   
2. Extract the Alcatel 4400E.ZIP file onto the desktop. This should contain the following files: Alcatel 4400E.TDT.
3. Copy/paste the file into the following location C:\Program Files\Tri-Line\TIM Plus\config.

Installing NetPBX

The Alcatel 4400e phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you will first need to install NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

Configuring TIM Plus

Once NetPBX is configured and collecting data, log on to TIM Plus as usual and apply the following settings:

1. Click on the Directory tab.
2. Click on the site configured during the setup wizard and click Properties.
   
   
3. Within the Site Properties window, select Alcatel 4400e from the PBX model drop-down list.
4. In the Connection method field, select No connection required from the drop-down list.
5. Click on the Save button to apply the settings.