BT Pathway

These instructions help you configure your BT Pathway to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

  TIM Plus establishes a serial connection with this PBX.

Support Files

  BT Pathway.TDT
  BT Pathway.TDS

Required Tasks

  $paramRequiredTask1

Configuring your SMDR

To receive SMDR information from the BT Pathway you will need to have a BT SystemPhone. You will need to be familiar with programming via the BT SystemPhone. To enable the SMDR output follow the steps below :

1. From the programming position, press the phone set up key P and select System programming.
2. Enter the PIN and select System.
3. Select Call logging and choose Call logging on.
4. Press HANDSFREE/MONITOR to finish.

Installing NetPBX

The BT Pathway phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you will first need to install NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

Configuring TIM Plus

Once NetPBX is configured and collecting data, log on to TIM Plus as usual and apply the following settings:

1. Click on the Directory tab.
2. Select the site configured during the setup wizard and clickProperties.
   
   
3. Within the Site Properties window, select BT Pathway from the PBX model drop-down list.
4. In the Connection method field select No connection required from the drop-down list.
5. Click on the Save button to apply the settings.

These instructions should assist in configuring your BT Pathway to work with TIM Plus. If you are not familiar with PBX configuration, please contact your system maintainer.

You will need to directly connect a serial cable from the V24/SMDR module to the PC that NetPBX is installed and running on.

Configuring your SMDR

To receive SMDR information from the BT Pathway you will need to have a BT SystemPhone. You will need to be familiar with programming via the BT SystemPhone. To enable the SMDR output follow the below steps:

1. From the programming position, press the phone set up key P and select System programming.
2. Enter the PIN and select System.
3. Select Call logging and choose Call logging on.
4. Press HANDSFREE/MONITOR to finish.

Configuring TIM Plus

Below you will find steps on how to configure TIM Plus to listen for SMDR data from your BT Pathway:

1. Browse to TIM Plus as normal and login with your credentials.
2. Click on the Directory tab.
3. Click on the site configured during the setup wizard and click Propertiesor create a new site and click Properties.

4. Within the Site Properties window, select BT Pathway from the PBX model drop-down list.
5. In the Connection method field select No connection required from the drop-down list.
6. Finally, click on the Save button.