Introduction

What are reports?

Reports are the means by which information about your telephone calls are extracted from the system. They can be run on demand, at any time or scheduled to run at a predetermined time and set to recur, if necessary.

Although each of the reports in TIM Plus produces markedly different information, each one is created in the same way - in wizard-style - and allowing all filters to apply to all reports, ensuring the process is as intuitive as possible, no matter what your reporting needs are.

Below you can see an example of Call analysis report:

Introduction

What are reports?

Reports overview video