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What are reports?

Reports are the means by which your telephone call data is presented to you in a visual, meaningful way.  Reports can be run on demand at any time or be scheduled to run at pre-determined time(s) in the future, either regularly or as a one-off.

Although the results and presentation of each report differ substantially, running each one involves following a very similar, wizard-style procedure.

Filters and options can be applied to all reports - with some having more than others - so you can tailor each report's results to exactly the information you're looking for.

Below is an example output of the Call Analysis report:


 

Reports overview video

Reports overview video

 

 

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