Running reports on demand

To run an ad-hoc (on demand) report, click on theReportstab and choose the report you want to run from the left-hand side panel. The selected report will be highlighted in grey as shown in the screen below. Click on theSelect this reportbutton to start the report wizard, as shown below:

A new window will open. If you do not want to change any of the report parameters (period, entity, filters, options or format), just click on theFinishbutton, as shown below:

If you do need to change any of the report parameters (period, entity, filters, options or format), please refer to the pages below:

• Setting the report period
• Setting the report entity
• Setting the report filters
• Setting the report options
• Setting the report formats

You are now ready to run the report. Click on the Run now button, as shown in the screenshot below:

A new browser window will open with the report's results. The example below shows a Call analysis report in  web format, which is the default format of the report wizard.

NOTE: If you have any problems displaying the report, you should check whether the new window is allowed through your pop-up blocker.