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To run an ad-hoc (on demand) report, click on the Reports tab and choose the report you want to run from the left-hand side panel; the selected report will be highlighted in grey. Click on the Select this report button to start the report wizard, as shown below:


A new window will open. If you do not want to change any of the report parameters (period, entity, filters, options or format), just click on the Finish button, as shown below:


If you want to change any parameters of the report (period, entity, filters, options or format), please refer to the pages below:

You are now ready to run the report. Click on the Run now button, as shown in the screenshot below:


A new browser window will open with the results of the report. The example below shows a Call analysis report in  web format, which is the default format of the report wizard.


 

NOTE: If you have any problems displaying the report, you should check whether the new window is allowed through your pop-up blocker.

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