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When logging in to TIM Plus, the following dashboard screen is displayed:


The information you see on this screen is relevant only to the area to which you've been granted access. For example:

  • If you are a site administrator, the graphs, live call view and any other call-related information will be derived from calls that happened only on your own site and not those from any other sites within the system.
  • If your login account is restricted to a specific user group (department), the statistics will relate only to the call information for users within that particular group.

The dashboard screen consists of a toolbar along the top of the page and three main panels.

The toolbar is a menu that helps you navigate through TIM Plus. The tabs contained may differ, according to the user account type used to log in. The screenshot above displays a Dashboard screen for a user account with administrative priviledges, therefore all of the tabs are present; however, for a restricted web user account, some of the tabs might not be visible, like Directory or Settings.

The three panels of the Dashboard screen are as follows:

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