You are viewing an old version of this page. View the current version.
Compare with Current ·
View Page History
TIM Plus can be configured to raise an alert when particular events occur on the system. The alerts can saved to a log file on the local disk or send out as an email notification. Below is a description of the type of alerts generated in TIM Plus:
| Alert | Description |
|---|---|
| Critical | A critical alert notifies you of any events that have occurred, which are detrimental to the system, e.g. database failure. |
| Warning | A warning alert notifies you of non-critical events that have occurred, e.g. you have exceeded your license limit. |
| Information | An information alert notifies you of system events that have occurred, e.g. if the application service has been restarted. |
To send any of the alerts type as a notification email, enter the email address in the text box alongside each type of alert, as shown below.
 | To send alerts to multiple email addresses, separate each entry with a semicolon. |
By default, the alerts are also outputted to a log file, using the following dynamic variables to define the path of the folder that the files will be stored in: {app}\logs\{year}\{year}-{month}-{day}. The dynamic variables used to define the path are explained in the table below:
| Item | Description |
|---|---|
| app | The full installation path of TIM Plus |
| year | The year the data was captured in yyyy format |
| month | The month the data was captured in mm format |
| day | The day of the month when data was captured in dd format |
To choose a different location to store the logs files, overtype the existing entry.
When you have finished configuring the settings, click on the button to apply the changes, as shown below:
TIM Plus can be configured to raise an alert when particular events occur. The following alerts are available:
| Alert | Description |
|---|---|
| Critical | A critical alert would be deemed to be one which is detrimental to the system. e.g. database failure. |
| Warning | A warning alert is to notify you that a non-critical event has occurred e.g. you have just exceeded your license limit. |
| Information | An information alert is one that notifies you of system events e.g. if the application service has been restarted. |
Please enter the e-mail address of the person(s) who should receive the alert here as shown in the first section of the screen below. The alerts are also output to a log file. You may define the path as shown in the second section of the screen below.