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Display boards are populated with live call information that is collected by objects called "stats points". These statistics collection points are mathematical "counters" whose scope is determined by their placement in your directory hierarchy. For example, placing a stats point inside a specific user group will collect call information only for users that inhabit the selected group.
Additionally, when configuring a stats point, a subject must be specified, which determines the property of each call whose value will be used when grouping its collated information into distinct sets. For example, specifying a subject of "user" will group its collated call information into sets of data for each distinct user.
Stats points are defined in the Stats points tab on the screen, as shown below:
For more information about stats points and how to create them, refer to the Stats points section.
 | In order to create a display board containing call information, at least one stats point must be defined first. |