Overview

To configure a controller, select it from the All controllers list, as shown below:

The Summary screen will appear, allowing you to configure the inputs and outputs of the selected controller:

Summary

The Summary section allows you to add, view or edit the data inputs and outputs of the selected controller. From this section you can navigate to the full list of inputs/outputs, but also to the settings of a specific input or output, by clicking on the relevant link:

Inputs

To add a new data input, click on the Add new button from either the Summary or the Inputs screen, as shown below:

A new window will open, allowing you to name the data input. Enter a name and click on the Add button, as shown below:

The new input will be added to the All inputs list, as shown below:

Configuring the data input

To configure a data input, select it from the All inputs list, as shown below:

A new window will open on the right-hand side panel, allowing you to configure the settings of your data output:

Name

The Name field allows you to view or edit the name of the current data input. To rename, overtype the current entry.

Type

The Type field allows you to specify the connection method by which the data should be collected from the phone system. The following methods are supported:

Listener
Serial port
Client socket
Pipe server
BCM SSH
XML file
File reader
BCM DCOM

Listener

This method creates a socket and binds it to a specific port, accepting any data received on the connection without challenge.

Field	Description
Connection message	An optional greeting message which is sent to any connecting socket. This message can include one or more of the following variables: {remoteip} - the IP address of the remote party {remoteport} - the remote party's source port
Port	The port that the listener should bind to
Address family	The address family of the socket
Socket type	The type of data flow the socket expects
Protocol type	The type of protocol the listener will use

Serial port

This method allows the connection of a serial (RS-232) device.

Field	Description
Port name	The name of the serial port device, e.g. COM 1, COM 2
Baud rate	The serial port's speed
Parity	The parity check regime
Data bits	The number of data bits, between 5 and 8
Handshake	The type of handshake the serial port requires: none - no handshake required rts - Request to Send xonxoff - X-On/X-Off rtsxonxoff - either RTS or X-On/X-Off is used
Buffer size	The size of the serial port's data buffer
Buffer threshold	The size that the buffer must first reach before being empty
Stop bits	The number of stop bits used

Configuring a controller