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Hardware

A computer with the following specification will comfortably run a single copy of TIM Plus:

  • CPU: 3 GHz Dual-Core x86/x86-64
  • Memory: 3 GB
  • Hard disk: 160 GB
  • Operating system: Windows XP SP3 - Windows 7 (inc. Server editions)
  • Network: Ethernet TCP/IP
  • I/O: Dedicated serial RS232-C port for each PBX (if required)

Software

The TIM Enterprise service is accessed solely through a web browser and, whilst any modern standards-compliant browser should be sufficient to access the service, we always test on the following browsers:

  • Microsoft Internet Explorer 6+
  • Mozilla Firefox 2+
  • Apple Safari
  • Google Chrome
  • Opera

The browser must have Javascript enabled when accessing the TIM Enterprise service.

Network

The operating system must have a TCP/IP network subsystem and the computer must be connected to such a network.

For automatic licensing during installation of the software, a connection to the internet is also required.  For best results, ensure that the PC can access external websites on TCP ports 80 (HTTP) and 443 (HTTPS) without the need for a proxy login.

Automatic e-mails

For TIM Enterprise send automatic email notifications, such as when a phone call is missed, you must provide an SMTP interface to an existing e-mail server, accessible by the computer running TIM Enterprise.

Summary

  • TIM Enterprise must be installed on a Windows PC but can be viewed from any web browser running on any operating system without the need for additional client software
  • TIM Enterprise comes with its own in-built web server, so a server edition of Windows is not required nor is an external web server such as IIS or Apache
  • TIM Enterprise can utilise one of three flavours of SQL server:Microsoft SQL Server, Oracle MySQL, Native (SQLite).

 

 

 

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