Avaya Matra 65xx series

These instructions help you configure your Avaya Matra 65xx series to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

  TIM Enterprise establishes a serial connection with this PBX.

Support Files

  Avaya Matra 6500.TDT
  Avaya Matra 6500.TDS

Required Tasks

  Configure the SMDR output
  Install NetPBX
  Configure TIM Enterprise

Configuring your SMDR output

The Avaya Matra 65xx series is outputting the SMDR data via a serial connection. You need to connect a serial cable between your Avaya Matra 65xx phone system and the PC running NetPBX. For more information about the output and configuration of the SMDR data, please contact your system maintainer.

Installing NetPBX

To collect the data from the serial port and send it to TIM Enterprise, you first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

Configuring TIM Enterprise

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

1. Click on the Directory tab.
2. Choose the PBX object you want to configure and click Properties.
3. A new window will open. In the General tab, select AGFEO AC-AS Series from the Data format list and tick the Keep a local backup of data box, as shown below: 
   
   
4. In the Connection tab, select No connection required from the Connection method list.
5. Click on the Save button to apply the settings.
   
   

These instructions should assist in configuring your Avaya Matra 65xx series to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.

Configuring TIM Enterprise

Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Avaya Matra 6500:

1. Browse to TIM Enterprise as normal and login with your credentials.
2. Click on the Directory tab.
3. Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Avaya Matra 6500'.
4. Left-click on it and select Properties.
5. From the General settings tab select your Avaya Matra 65xx family PBX model from the list.

6. In the Connection tab select No connection required from the Connection method list.
7. Finally, click on the Save button.