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These instructions help you configure your Avaya Tenovis to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
Connection Type
TIM Enterprise establishes a serial connection with this PBX.
Support Files
Avaya Tenovis i55.TDT
Required Tasks
Configure the SMDR output
Install NetPBX
Configure TIM Enterprise
Configuring your SMDR
For specific information about the output and configuration of the SMDR data of your Avaya Tenovis phone system, please contact your system maintainer.
Installing NetPBX
The Avaya Tenovis outputs its SMDR data via a serial connection. To collect the data from the serial port and send it to TIM Plus, you first need to install the NetPBX software. For setup instructions, click on the link below:
Configuring TIM Enterprise
Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:
- Click on the tab.
- Choose the PBX object you want to configure and click Properties.
- A new window will open. In the tab, select Avaya Tenovis i55 from the Data format list and tick the Keep a local backup of data box, as shown below:
These instructions should assist in configuring your Avaya Tenovis to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.
| Connection information | Description |
|---|---|
| Connection type | Serial Output: The Avaya Tenovis sends SMDR information via a serial connection. You will need to directly connect a serial cable from the Avaya Tenovis to the PC that NetPBX is installed and running on. |
| Cable configuration | Null-modem/Crossover or Straight-through. Please check your Avaya Tenovis manual. |
Configuring TIM Enterprise
Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Avaya Tenovis i55:
- Browse to TIM Enterprise as normal and login with your credentials.
- Click on the tab.
- Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name ' Avaya Tenovis i55'.
- Left-click on it and select .
- From the settings tab select Avaya Tenovis i55 from the PBX model list.
- In the tab select No connection required from the Connection method list.
- Finally, click on the button.
