Re-running data

Follow the steps below to re-run data in TIM Enterprise:

1. Locate the backup files you want to re-run back in the system and copy them to a separate folder. By default, the backup files are stored in the following location: C:\Program Files\Tri-Line\TIM Enterprise\backup
2. Log in to TIM Enterprise as the root web user and click on the SQL tab.

3. To check the datasource for the PBX object you want to delete calls for, enter the following query:

   
   

4. To delete the calls for a specific PBX object and time period, enter the following query:

   The datasource and datetime  values must be modified accordingly, in order to match your requirements for the time period and the PBX you want to delete calls for.

5. The query should return the message No results set, confirming the calls have been deleted.

   
   

6. To re-run the data back in the system, copy the backup files you have previously saved into a separate folder and paste them into the following location: C:\Program Files\Tri-Line\TIM Enterprise\spool

7. While the system is re-running the data, you should be able to see in the Call view screen the calls that are being processed.

   The time to re-spool the data will vary depending on the amount and size of the files your system is processing.