Extensions overview

When you first configure TIM Professional, your extensions are automatically harvested from the data received from the phone system into a folder named New extensions. 

Extensions are individually named, and can be organised into extension groups for the purposes of reporting and administration. To access the Extensions screen,, click on the Extns button, as shown below:

If a call is made or received on an extension that the call logger didn't previously know about, it will automatically be placed in the New Extensions folder. The properties of each extension can be edited afterwards and, subsequently organised into new groups, if preferred.