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The built-in web server has an integral reporting extension that allows you to produce a full report in HTML format and deliver it direct to a web browser. This reporting script is accessed using the standard CGI (Common Gateway Interface) protocol.
How it works
The parameters of the required report are being passed to the web server, including the ID number, the period (date and time), and any other required parameters, the report is being generated and then sent back to the web browser window.
The reporting script, is invoked by sending CGI variables to the http://tim.yourcompany.com/rhdl.exe object, where tim.yourcompany.com is the host name of the machine running the TIM web server.
The report parameters can be passed by the standard GET and POST methods. Using the GET method, the parameters can simply be passed to the RHDL.EXE object on the URL, as a hypertext link, or typed directly into the web browser's address bar. For example, http://tim.yourcompany.com/rhdl.exe?reportid=5&period=lastmonth would return a full Call Geography report based on the calls made in your organisation over the last month.
Using the POST method requires an HTML form to be produced. An example of the same Call Geography report is described below:
In this example, the user is allowed to enter manually the ID and period of the report, for maximum flexibility.
Listed in the Server-side includes section, there is an array of SSI variables that can be used in your HTML code to automatically insert a drop-down list of valid report periods.
Further, there may be times when a drop-down list is needed in your HTML page that holds a list of all the extension groups that have been set up. Clearly, a static HTML page would not suffice here because the list of extension groups may change. In this case, you must use the server-side variable named #SSI_EXTNGROUP to do this for you.
The difference between actioning a report using the POST method instead of the GET method is that the parameters you send to the RHDL.EXE object are hidden from your web browser's address bar. This can sometimes be desirable from a security point of view.