Unify (Siemens) HiCom/HiPath - Serial connection

These instructions help you configure your Siemens HiCom/HiPath phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

  TIM Enterprise establishes a serial connection with this PBX.

Support Files

  Siemens HiCom-HiPath.TDT
  Siemens.TDS

Required Tasks

  Configure the SMDR output
  Install NetPBX
  Configure TIM Enterprise

Configuring your SMDR output

When configuring your Siemens HiCom/HiPath phone system to send SMDR data via a serial connection, you need to directly connect a serial cable from the Siemens HiCom/HiPath phone system to the PC that NetPBX is installed and running on.

For more information about the output and configuration of your SMDR data, please contact your system maintainer.

Installing NetPBX

To collect call logging data from the serial port and send it to TIM Enterprise, you first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

Configuring TIM Enterprise

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

1. Click on the Directory tab.
2. Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
3. A new window will open, displaying the general properties of your PBX object. Select Siemens HiCom-HiPath from the Data format list and tick the Keep a local backup of data box, as shown below:
   
   
4. Click on the Connection tab, select No connection required from the Connection method list.
5. Click on the Save button to apply the settings.