Filters

The filters option allows you to add one or more filters to the report to allow you to sift through information in more detail. To add a filter, simply choose the relevant filter and press the Add button to add to the report.

NOTE: You may add more than one filter to any report.

Account code

If your telephone system provides the ability to add account codes, you may filter by entering the account code here. If more than one account code needs to be entered, simply comma separate.

The default option is to search for calls where there is an exact match for the account code entered i.e. 'equals', however you do have several other options as presented below:-

• equals: to find only exact matches
• is not equal to: to excluding calls to a particular number or beginning with a particular sequence of numbers
• begins with: to find calls to a particular location e.g. 00 for International
• does not begin with: to exclude certain calls e.g. 07 for UK mobile/personal
• ends with: when you want to find calls to a specific DDI
• does not end with: calls to everywhere except a specific number range
• contains: to find a call where you only have a portion of the number
• does not contain: to find a call where you need to exclude certain numbers or portions of numbers

To add the filter, simply choose the relevant filter and press the Add button to add to the report.

Carrier

The carrier is the tariff table used to cost the call. You can choose to filter all calls by a particular carrier e.g. if you want to check a recent bill from that carrier. Alternatively, you may want to look at all calls not routed over a particular carrier. To do this, simply select from the above:-

• equals: calls equal to the value entered here
• is not equal tocalls not equal to the value here e.g. calls that were not free i.e. 0.00

To add the filter, simply choose the relevant filter and press the Add button to add to the report.

Cost

The cost, if any, incurred by the call (shown in local currency). You can filter by cost to show calls:

• greater than: all calls above the value entered here
• less than: all calls below the value entered here
• equals: calls equal to the value entered here
• is not equal to: calls not equal to the value here e.g. calls that were not free i.e. 0.00

To add the filter, simply choose the relevant filter and press the Add button to add to the report.

Dialled number

When filtering by dialled number, enter the number you want to filter by here, including any international prefixes.

• equals: to find only exact matches
• is not equal to: to excluding calls to a particular number or beginning with a particular sequence of numbers
• begins with: to find calls to a particular location e.g. 00 for International
• does not begin with: to exclude certain calls e.g. 07 for UK mobile/personal
• ends with: when you want to find calls to a specific DDI
• does not end with: calls to everywhere except a specific number range
• contains: to find a call where you only have a portion of the number
• does not contain: to find a call where you need to exclude certain numbers or portions of numbers

To add the filter, simply choose the relevant filter and press the Add button to add to the report.

LCR Code

If you use least cost routing, you can select the carrier you would like to report on here. Alternatively you can choose to exclude cartain carriers.

• equals: to find only exact matches
• is not equal to: to find any calls over alternative carriers
• begins with: to find calls for a partial LCR code
• does not begin with: to exclude calls over certain carriers
• ends with: exclude LCR codes ending with specific digits
• does not end with: where the LCR code does not end with specific digits
• contains: to find call on an LCR where you only have a portion of the number
• does not contain: to find a call on LCR excluding certain numbers or portions of numbers

To add the filter, simply choose the relevant filter and press the Add button to add to the report.

Start time

Start time is defined as the exact time of day the call started, as output by your telephone system. You may choose to filter for any of the following:

• is greater than: filter for calls that started after this time e.g. after 18:00
• is less than: filter for calls that started before this time e.g. before 07:00
• equals: filter for calls that started at exactly this time
• is not equal to: filter for calls outside a particular time

To add the filter, simply choose the relevant filter and press the Add button to add to the report.

Call Type