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To record calls over PSTN, channels such as ISDN30 (PRI/E1/T1/J1), ISDN2 (BRI) or analogue POT lines, a piece of physical hardware is used to physically connect into your lines.
USB devices
The Echo USB Voice Recording devices can be attached to any telephone system connected to one of our call logging solution, TIM Plus or Enterprise. The USB box will be connected to the PC running the Echo software, where the audio files will be stored and embedded thereafter in the call logging software.
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