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Echo's call obfuscation tool automatically masks out sensitive parts of phone calls when users are using nominated web pages. When the system detects a specified target URL, the obfuscation will automatically begin.This feature is ideal for users who take card details using their own in-house solutions or third-party credit card authorization and payment vendors e.g. Sage pay or Oracle.
How it works
To install and configure the Echo Obfuscator tool, users will need to download a copy of Tri-Line's Echo Obfuscator from the Google Chrome web store.
Authorised users can then add URL's by clicking on the button.
Assumptions
This guide assumes the following statements are true:
- You have a licensed copy of TIM Plus or TIM Enterprise that includes Echo voice recording
- Your installation is at least version 3.0.0.116
- You have downloaded the Echo Obfuscator tool from Google Chrome
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