3CX Active Connection

These instructions help you configure your 3CX phone system to work with TIM Plus using an Active Connection. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

  TIM Plus establishes a TCP connection to this PBX.

Support Files

  3CX.TDS
  3CX.TDT

Required Tasks

  Configure the SMDR output
  Configure TIM Plus

Configure the SMDR output

Follow the steps below to enable the SMDR output in your telephone system:

1. Log in to your 3CX server and from the main menu go to Settings->CDR, as shown below:
   

2. Tick the Enable CDR box and from the drop-down list, select the Server/Passive Socket option.
3. In the IP address field, enter the IP address of the machine running TIM Plus and select a listening port. We recommend using the 9000 range.
4. To configure the SMDR output, click on the Configure tab. Enable the required fields, EXACTLY as shown in the screenshot below:
   
   
5. Click OK to save the changes.

Configure TIM Plus

Follow the steps below to configure TIM Plus to connect to your telephone system:

1. Click on the Directory tab.
2. Choose the site you want to configure and click Properties. 
   
   
3. In the Site Properties window, select 3CX from the PBX model drop-down list.
4. In the Connection method field, select Actively connect to PBX from the drop-down list.
5. In the Host field, enter the IP address of your telephone system.
6. In the Port field, enter the port number configured in the telephone system.
7. Leave the Username and Password fields blank.
8. In the Connection script field, select 3CX from the drop-down list.
9. Click on the 'Options' tab and tick the Keep a local backup of any data tickbox, as shown below
   
   
   
10. Click on the Save button to apply the settings.