These instructions should assist in configuring your Avaya Communications Manager to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.
Connection information | Description |
---|---|
Connection type | IP: The Avaya Communication Manager requires a few changes on the system to get it to output the CDR via TCP/IP. You will find information on the required changes below. |
IP Method | The Avaya Communications Manager sends the CDR data to the IP address of the TIM Enterprise machine on a specific TCP port. |
Configuring your your Avaya Communications Manager
Configuring a node-names
You will need to use the change node-names command to add a new node. You will have two fields which are required to be populated:
- Name: In this field please enter in 'TIM Enterprise'.
- IP Address: This needs to be set to the IP Address of the machine that TIM Enterprise is installed on.
Below you can find an example of node-names configuration:
Configuring ip-services
If you are using firmware R13+ you will need to set the SMDR output to 'Flexible CIL' and configure the options as below:
Configuring system-parameters CDR
If you are using firmware R13+ you will need to set the SMDR output to 'Flexible CIL' and configure the options as below:
Configuring Trunk-Groups
If you are using firmware R13+ you will need to set the SMDR output to 'Flexible CIL' and configure the options as below:
Configuring Intra-Switch-CDR
If you are using firmware R13+ you will need to set the SMDR output to 'Flexible CIL' and configure the options as below:
Configuring multiple Avaya Communications Managers
If you are using firmware R13+ you will need to set the SMDR output to 'Flexible CIL' and configure the options as below:
Avaya Communications Manager - LSPs (Local Survivable Processors)
If you are using firmware R13+ you will need to set the SMDR output to 'Flexible CIL' and configure the options as below:
Avaya Communications Manager - Not linked
If you are using firmware R13+ you will need to set the SMDR output to 'Flexible CIL' and configure the options as below:
Configuring TIM Enterprise
Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Avaya Communications Manager:
- Browse to TIM Enterprise as normal and login with your credentials.
- Click on the tab.
- Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Avaya Communications Manager'.
- Left-click on it and select .
- From the Avaya Communications Manager from the PBX model list. settings tab select
- In the No connection required from the Connection method list. tab select
- Finally, click on the button.