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These instructions should assist in configuring your Avaya Communications Manager to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.
| Connection information | Description |
|---|---|
| Connection type | IP: The Avaya Communication Manager requires a few changes on the system to get it to output the CDR via TCP/IP. You will find information on the required changes below. |
| IP Method | The Avaya Communications Manager sends the CDR data to the IP address of the TIM Enterprise machine on a specific TCP port. |
Configuring your your Avaya Communications Manager
Configuring node-names
You will need to use the change node-names command to add a new node. You will have two fields which are required to be populated:
- Name: In this field please enter in TIM Enterprise.
- IP Address: This needs to be set to the IP Address of the machine that TIM Enterprise is installed on.
Below you can find an example of node-names configuration:
Configuring ip-services
You will need to use the change ip-services command to add/ammend ip-services. There are three pages that need to be configured, below you will find, by page the fields that need to be configured.
In Page 1, you will have to populate the following fields:
- Service type: This needs to be set to CDR1.
- Local Node: This needs to be set to the node-name of the CLAN board.
- Local Port: This cannot be changed, it is always set to 0.
- Remote Node: This needs to be set to the node-name which was created in the node-names section which should be TIM Enterprise.
- Remote Port: This is the TCP port that TIM Enterprise will be listening on, generally the 9000 range is normally free so we could recommended you select one from there.
Below you can find an example of ip-services configuration, Page 1:
Configuring system-parameters CDR
If you are using firmware R13+ you will need to set the SMDR output to 'Flexible CIL' and configure the options as below:
Configuring Trunk-Groups
If you are using firmware R13+ you will need to set the SMDR output to 'Flexible CIL' and configure the options as below:
Configuring Intra-Switch-CDR
If you are using firmware R13+ you will need to set the SMDR output to 'Flexible CIL' and configure the options as below:
Configuring multiple Avaya Communications Managers
If you are using firmware R13+ you will need to set the SMDR output to 'Flexible CIL' and configure the options as below:
Avaya Communications Manager - LSPs (Local Survivable Processors)
If you are using firmware R13+ you will need to set the SMDR output to 'Flexible CIL' and configure the options as below:
Avaya Communications Manager - Not linked
If you are using firmware R13+ you will need to set the SMDR output to 'Flexible CIL' and configure the options as below:
Configuring TIM Enterprise
Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Avaya Communications Manager:
- Browse to TIM Enterprise as normal and login with your credentials.
- Click on the tab.
- Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Avaya Communications Manager'.
- Left-click on it and select .
- From the settings tab select Avaya Communications Manager from the PBX model list.
- In the tab select No connection required from the Connection method list.
- Finally, click on the button.
