After installing Echo into your voice network, you need to configure its presence in TIM Enterprise, by following the steps below:
- Log in to TIM Enterprise, drill-down to the Directory level where you want to add the call recording device and click on the New object tab, as shown below:
- In the new window that opens, select the Magic Box object from the Other object list, enter a name and select the type of telephone lines you are using (PRI, BRI, Analogue, VOIP), as shown below:
- A new window will open, allowing you to configure the properties of your recording device object.
Setting | Description |
---|---|
Name | The name of your recording device |
Box ID | The unique identifier of each call recording device |
IP address: Port | The IP address of the recording device, or computer to which the device is attached and the port number |
Time tolerance | The time interval around which TIM Enterprise will search for calls when matching audio files |
Voice recording - overview video
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