These instructions help you configure your Alcatel PmniPCX Enterprise phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

or

Configuring your SMDR

Below you will find instructions on how to configure the SMDR output via serial or TCP/IP. These instructions are taken from the Alcatel OmniPCX Enterprise manual:

Connect to your PBX via telnet and follow the steps below:

  1. Applications ().
  2. Accounting ().
  3. Review/ Modify ().
  4. All instance ().

  5. Realtime ticket output: Set this to . Note that if you don't have appropriate license, you can only select V24 (serial) here.

  6. Save changes and exit.

The table below presents a summary of data output from Alcatel:

<a id="info"></a>

Configuring TIM Plus

Serial output

If your Alcatel PmniPCX Enterprise has been configured to send SMDR data via a serial connection, you will first need to install NetPbx software to collect the data from the serial port and send it to Tim Plus. For setup instructions, click on the link below:

Install and configure NetPbx

Once NetPbx is configured and collecting data, log on to TIM Plus as usual and apply the following settings:

  1. Click on the tab.
  2. Click on the site configured during the setup and click .
  3. Within the window, select the from the drop-down list.
  4. In the  field, select the from the drop-down list.
  5. Click on the button to apply the settings.
TCP/IP output

If your Alcatel OmniPCX Enterprise has been configured to send the data via TCP/IP, follow the steps below to configure TIM Plus:

  1. Click on the tab.
  2. Selec the site  configured during the setup and clik .
  3. Within the window, select from the drop-down list.
  4. In the field, select from the drop-down list.
  5. In the field enter the IP Address of your Alcatel OmniPCX Enterprise.
  6. In the field enter in .
  7. Leave the and fields blank.
  8. In the field select from the drop-down list.
  9. Finally, click on the button.

 

 

 

<hr/>
<p>These instructions should assist in configuring your Alcatel OmniPCX Enterprise to 
work with TIM Plus. If you are not familiar with PBX 
configuration, please contact your system maintainer.</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=158>Connection information</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Connection type</b></td>
			<td class="confluenceTd"><b>Serial Output or IP: </b>
				If you have configured the Alcatel OmniPCX Enterprise to send the SMDR information via a serial connection, you will need to directly connect a serial cable from the Alcatel OmniPCX Enterprise to the PC that 
				NetPBX is installed and running on.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Cable configuration</b></td>
			<td class="confluenceTd">Straight-through.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>IP method</b></td>
			<td class="confluenceTd">TIM Plus makes a connection to the Alcatel OmniPCX Enterprise, however you will need to purchase a license from your PBX maintainer for the Alcatel OmniPCX Enterprise to output SMDR 
				via TCP/IP.
			</td>
		</tr>
	</tbody>
</table>

<h2>Configuring your SMDR</h2>

<p>Below you will find instructions from the Alcatel OmniPCX Enterprise manual on how to configure the SMDR output via serial or TCP/IP. These instructions are taken from the Alcatel OmniPCX Enterprise manual:</p>

<p>Connect to your PBX via telnet and follow the steps below:</p>

<ol>
	<li>Applications (<span class="button no_margin">Enter</span>)</li>
	<li>Accounting (<span class="button no_margin">Enter</span>)</li>
	<li>Review/Modify (<span class="button no_margin">Enter</span>)</li>
	<li>All Instance (<span class="button no_margin">F1</span>)</li>
	<li>Realtime ticket Output: Set this to <span class="keyword">ethernet</span>. Note that if you don't have appropriate license, you can only select V24 (serial) here.</li>
	<li>Save changes and exit</li>
</ol>

<p>The table below presents a summary of data output from Alcatel:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/alcatel_pbxs.png" alt="Alcatel PBXs" />
  
<h2>Configuring TIM Plus</h2>

<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Alcatel OmniPCX Enterprise:</p>

<ol>
	<li>Browse to TIM Plus as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span> or create a new site and click <span class="button no_margin">Properties</span>.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/alcatel_omnipcx_enterprise_1.png" alt="Alcatel OmniPCX Enterprise" />
	<li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Alcatel OmniPCX Enterprise</span> from the <span class="reference">PBX model</span> drop-down list.</li>
	<li>In the <span class="reference">Connection method</span> field select <span class="keyword">Actively connect to PBX</span> from the drop-down list.</li>
	<li>In the <span class="reference">Host</span> field enter the IP Address of your Alcatel OmniPCX Enterprise.</li>
	<li>In the <span class="reference">Port</span> field enter in <span class="keyword">2533</span>.</li>
	<li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li>
	<li>In the <span class="reference">Connection script</span> field select <span class="keyword">Alcatel OmniPCX Enterprise 7.1+</span> from the drop-down list.</li>
	<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
</ol>