These instructions help you configure your Alcatel PmniPCX Enterprise phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring your SMDR

Below you will find instructions on how to configure the SMDR output via serial or TCP/IP. These instructions are taken from the Alcatel OmniPCX Enterprise manual:

Connect to your PBX via telnet and follow the steps below:

1. Applications (Enter)
2. Accounting (Enter)
3. Review/Modify (Enter)
4. All Instance (F1)
5. Realtime ticket Output: Set this to ethernet. Note that if you don't have appropriate license, you can only select V24 (serial) here.
6. Save changes and exit

The table below presents a summary of data output from Alcatel:

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Installing NetPBX

If your Alcatel OmniPCX Enterprise has been configured to send SMDR data via a serial connection, you will first need to install NetPBX software to collect the data from the serial port and send it to Tim Plus. For setup instructions, click on the link below:

Install and configure NetPBX

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Configuring TIM Plus

Once NetPBX is configured and collecting data, log on to TIM Plus as usual and apply the following settings:

1. Click on the Directory tab.
2. Click on the site configured during the setup wizard and click Properties.