These instructions help you configure your Avaya Network Alchemy to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring your SMDR output

The Avaya Network Alchemy uses the Avaya Call Log software to configure the SMDR data. As the application will be outputting the data to a file, the installation of the Avaya Call Log software needs to be performed on the same machine as TIM Plus. If you don't have a copy of the Avaya Call Log application, you should be able to get this from your Avaya Administration CD, otherwise speak to your system maintainer and they should be able to supply you with a copy of the software.

The Avaya Call Log software is not running as a service, therefore you need to ensure the application is never shut down in order to receive all of the SMDR data from the phone system.

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Configuring Avaya Call Log

Please follow the below instructions to configure the Avaya Call Log:

  1. Start the Avaya Call Log application.
  2. From the File menu option, click on Select Unit button.
  3. In the first field enter the IP address of your Avaya Network Alchemy.
  4. In the second field enter the password for your Avaya Network Alchemy and click the OK button.
  5. Go back to the File menu option and click on Log Option. The Select Logging Information window will open.
  6. Click on the Periodic radio button.
  7. Within the Log Filename field, enter the following: C:\program file\tri-line\tim plus\spool\data.{sitecode}. To find out what your is, browse to TIM Plus, click on the Directory tab and hover over the site you want to send the data to. The site code should display as shown in the screenshot below:
  8. Click on the OK button to apply the settings.

Here is an example of how the option Select Logging Information should be configured:

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Configuring TIM Plus

Below you will find steps on how to configure TIM Plus to receive SMDR data from your Avaya Network Alchemy:

  1. Browse to TIM Plus as normal and login with your credentials.
  2. Click on the Directory tab.
  3. Click on the site configured during the setup wizard and click Properties.
  4. Within the Site Properties window, select Avaya Network Alchemy from the PBX model drop-down list.
  5. In the Connection method field select No connection required from the drop-down list.
  6. Click on the Save button to apply the changes.