These instructions help you configure your Alcatel 4200-4400e phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring your SMDR output

The Alcatel 4200-4400e phone system sends the SMDR information via a serial connection. The most recents units will already have a  port, but for older units you might need to purchase a module.

You will need to directly connect a serial cable from the Alcatel 4200-4400e  to the PC that NetPBX is installed and running on.

See table below for a summary of data output from Alcatel 4200-4400e:-

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Download the interface file 

1. Visit Tri-Line's Gateway and download the interface files, as shown below:
   
2. Extract the file onto the desktop. This should contain the following files: .
3. Copy/paste the file into the following location .

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Installing NetPBX

The Alcatel 4400e phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you will first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

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Configuring TIM Plus

Once NetPBX is configured and collecting data, log on to TIM Plus as usual and apply the following settings:

1. Click on the Directory tab.
2. Click on the site configured during the setup wizard and click Properties.
   
3. Within the Site Properties window, select Alcatel 4400e from the PBX model drop-down list.
4. In the Connection method field, select No connection required from the drop-down list.
5. Click on the Save button to apply the settings.