These instructions help you configure your Avaya Tenovis to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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The Avaya Tenovis is outputting the SMDR data via a serial connection. You will need to directly connect a serial cable from the Avaya Tenovis phone system to the PC that NetPBX software is installed and running on.
For more information about the output and configuration of your SMDR data, please contact your system maintainer.
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The Avaya Tenovis phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you will first need to install NetPBX software. For setup instructions, click on the link below:
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Once NetPBX is configured and collecting data, log on to TIM Plus as usual and apply the following settings: