These instructions help you configure your BT Monarch to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
The BT Monarch sends SMDR information via a serial connection. You will need to directly connect a serial cable from the BT Monarch phone system to the PC that NetPBX software is installed and running on.
For more information about the output and configuration of your SMDR data, please contact your phone maintainer.
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The BT Inspiration phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you will first need to install NetPBX software. For setup instructions, click on the link below:
Once NetPBX is configured and collecting data, log on to TIM Plus as usual and apply the following settings:
<p>These instructions should assist in configuring your BT Monarch to work with TIM Plus. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd"><b>Serial Output: </b> As the BT Monarch sends SMDR information via a serial connection which is located on the BT Monarch unit itself, you will need to directly connect a serial cable from the BT Monarch to the PC that NetPBX is installed and running on. </td> </tr> </tbody> </table> <p>For your SMDR configuration, you will need to speak to your system maintainer to enable SMDR output.</p> <h2>Configuring TIM Plus</h2> <p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your BT Monarch:</p> <ol> <li>Browse to TIM Plus as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span>or create a new site and click <span class="button no_margin">Properties</span>.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/bt_monarch_1.png" alt="BT Monarch" /> <li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">BT Monarch</span> from the <span class="reference">PBX model</span> drop-down list.</li> <li>In the <span class="reference">Connection method</span> field select <span class="keyword">No connection required</span> from the drop-down list.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> </ol> |