These instructions help you configure your NEC Aspire phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Below you will find details on how to configure the SMDR output on the NEC Aspire. The programming will need to be done via PC Pro/Web Pro:
As the NEC Aspire has multiple ways of sending SMDR data, below are the configuration settings based on each adaptor:
Adaptor | Programming code | Value | Description |
---|---|---|---|
NTCPU - IP | 10-12-01 | IP address that TIM Plus will connect to. | NTUCPU Network Setup - IP Address. |
10-20-01 | TCP port that TIM Plus will connect to. We recommend using 9000 and increment it for each NEC Aspire you configure. | LAN Setup for External Equipment. | |
NTCPU - Serial | 10-21-02 | 1 | NTCPU Hardware Setup - Baud Rate for Com Port. In this screen you need to configure the baud rate for the com port, you have three options, 0(4800), 1(9600) and 2(38400). |
35-01-01 | 1 | SMDR Options - Output Port Type. | |
CTA/CTU - Serial | 15-02-19 | 1 | Multi-Line Telephone Basic Data Setup - CTA/CTU Data Communication Module. |
15-02-20 | 1 | Multi-Line Telephone Basic Data Setup - Baud Rate for CTA/CTU port. In this screen you need to configure the baud rate for the com port. You have three options, 0(4800), 1(9600) and 2(19200). | |
35-01-01 | 4 | SMDR Options - Output Port Type. | |
35-01-02 | Extension number that the CTA/CTU adaptor is attached to. | SMDR Options - Output Destination Number. |
You also need to configure the following programming codes:
Programming code | Value | Description |
---|---|---|
14-01-06 | 1 | Basic Trunk Data Setup - SMDR Print. |
15-01-03 | 1 | Basic Extension Data Setup - SMDR Print. |
35-01-03 | 0 | SMDR Options - Header Language. |
35-01-04 | 0 | SMDR Options - Omit (Mask) Digits. |
35-01-05 | 0 | SMDR Options - Minimum Number of SMDR Digits. |
35-01-06 | 0 | SMDR Options - Minimum Call Duration. |
35-01-07 | 0 | SMDR Options - Minimum Ringing Time. |
35-01-08 | Default | SMDR Options - SMDR Format. |
35-02-01 | 0 | SMDR Output Options - Toll Restricted Call. |
35-02-02 | 1 | SMDR Output Options - PBX Calls. |
35-02-03 | 1 | SMDR Output Options - Display Trunk Name or Numbers. |
35-02-04 | 0 | SMDR Output Options - Daily Summary. |
35-02-05 | 0 | SMDR Output Options - Weekly Summary. |
35-02-06 | 0 | SMDR Output Options - Monthly Summary. |
35-02-08 | 1 | SMDR Output Options - Incoming calls. |
35-02-09 | 0 | SMDR Output Options - Print Name or Numbers. |
35-02-10 | 0 | SMDR Output Options - All Lines Busy (ALB) Output. |
35-02-12 | 0 | SMDR Output Options - DID Table Name Output. |
35-02-13 | 1 | SMDR Output Options - CLI Output when DID to Trunk. |
35-02-14 | 1 | SMDR Output Options - Date. |
35-02-15 | 1 | SMDR Output Options - CLI/DID Number Switching. |
35-02-16 | 1 | SMDR Output Options - Print Trunk Name or Received Dialled Number. |
35-02-17 | 0 | SMDR Output Options - Print Account Code or Caller ID Name. |
35-02-18 | Default | SMDR Output Options - Caller ID Name Output Method. |
80-05-01 | 1 | Date Format for SMDR and System Reports. |
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If your NEC Aspire has been configured to send SMDR data via a serial connection, you will first need to install NetPBX software to collect the data from the serial port and send it to Tim Plus. For setup instructions, click on the link below:
Once NetPBX is configured and collecting data, log on to TIM Plus as usual and apply the following settings:
If your NEC Aspire has been configured to send the data via TCP/IP, follow the steps below to configure TIM Plus:
<hr/> <p>These instructions should assist in configuring your NEC Aspire to work with TIM Plus. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd"><b>Serial Output or IP: </b> To use a serial connection you will need to have a CTA/CTU adaptor or a NTCPU adaptor installed on your NEC Aspire. You will need to connect a serial cable from the adaptor to the PC that NetPBX is installed and running on. </td> </tr> <tr> <td class="confluenceTd"><b>Cable configuration</b></td> <td class="confluenceTd">Straight-through for the CTA/CTU Adaptor and Null-modem/Crossover for the NTCPU serial adaptor. </td> </tr> <tr> <td class="confluenceTd"><b>IP method</b></td> <td class="confluenceTd">If the NEC Aspire is configured to send the SMDR information via TCP/IP, the actual installation of TIM Plus can be anywhere on the network that the PBX is connected to. The NEC Aspire will need to be configured to output SMDR data via TCP/IP so TIM Plus can connect to it. TIM Plus will connect to the NEC Aspire on TCP port 23. </td> </tr> </tbody> </table> <h2>Configuring your SMDR</h2> <p>Below you will find details on how to configure the SMDR output on the NEC Aspire. The programming will need to be done via PC Pro/Web Pro:</p> <ol> <li>Login to your PC Pro/Web Pro.</li> <li>As the NEC Aspire has multiple ways of sending SMDR Data, below are the configuration settings based on each adaptor:</li> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh">Adaptor</th> <th class="confluenceTh" width=130>Programming code</th> <th class="confluenceTh" width=200>Value</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd" rowspan="2"><b class="blue">NTCPU - IP</b></td> <td class="confluenceTd"><b>10-12-01</b></td> <td class="confluenceTd">IP address that TIM Plus will connect to.</td> <td class="confluenceTd">NTUCPU Network Setup - IP Address.</td> </tr> <tr> <td class="confluenceTd"><b>10-20-01</b></td> <td class="confluenceTd">TCP port that TIM Plus will connect to. We recommend using 9000 and increment it for each NEC Aspire you configure.</td> <td class="confluenceTd">LAN Setup for External Equipment.</td> </tr> <tr> <td class="confluenceTd" rowspan="2"><b class="blue">NTCPU - Serial</b></td> <td class="confluenceTd"><b>10-21-02</b></td> <td class="confluenceTd"><span class="keyword">1</span></td> <td class="confluenceTd">NTCPU Hardware Setup - Baud Rate for Com Port. In this screen you need to configure the baud rate for the com port, you have three options, 0(4800), 1(9600) and 2(38400).</td> </tr> <tr> <td class="confluenceTd"><b>35-01-01</b></td> <td class="confluenceTd"><span class="keyword">1</span></td> <td class="confluenceTd">SMDR Options - Output Port Type.</td> </tr> <tr> <td class="confluenceTd" rowspan="4"><b class="blue">CTA/CTU - Serial</b></td> <td class="confluenceTd"><b>15-02-19</b></td> <td class="confluenceTd"><span class="keyword">1</span></td> <td class="confluenceTd">Multi-Line Telephone Basic Data Setup - CTA/CTU Data Communication Module.</td> </tr> <tr> <td class="confluenceTd"><b>15-02-20</b></td> <td class="confluenceTd"><span class="keyword">1</span></td> <td class="confluenceTd"> Multi-Line Telephone Basic Data Setup - Baud Rate for CTA/CTU port. In this screen you need to configure the baud rate for the com port. You have three options, 0(4800), 1(9600) and 2(19200).</td> </tr> <tr> <td class="confluenceTd"><b>35-01-01</b></td> <td class="confluenceTd"><span class="keyword">4</span></td> <td class="confluenceTd">SMDR Options - Output Port Type.</td> </tr> <tr> <td class="confluenceTd"><b>35-01-02</b></td> <td class="confluenceTd">Extension number that the CTA/CTU adaptor is attached to.</td> <td class="confluenceTd">SMDR Options - Output Destination Number.</td> </tr> </tbody> </table> <li>You also need to configure the following programming codes:</li> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=130>Programming code</th> <th class="confluenceTh" width=48>Value</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>14-01-06</b></td> <td class="confluenceTd"><span class="keyword">1</span></td> <td class="confluenceTd">Basic Trunk Data Setup - SMDR Print.</td> </tr> <tr> <td class="confluenceTd"><b>15-01-03</b></td> <td class="confluenceTd"><span class="keyword">1</span></td> <td class="confluenceTd">Basic Extension Data Setup - SMDR Print.</td> </tr> <tr> <td class="confluenceTd"><b>35-01-03</b></td> <td class="confluenceTd"><span class="keyword">0</span></td> <td class="confluenceTd">SMDR Options - Header Language.</td> </tr> <tr> <td class="confluenceTd"><b> 35-01-04</b></td> <td class="confluenceTd"><span class="keyword">0</span></td> <td class="confluenceTd">SMDR Options - Omit (Mask) Digits.</td> </tr> <tr> <td class="confluenceTd"><b>35-01-05</b></td> <td class="confluenceTd"><span class="keyword">0</span></td> <td class="confluenceTd">SMDR Options - Minimum Number of SMDR Digits.</td> </tr> <tr> <td class="confluenceTd"><b>35-01-06</b></td> <td class="confluenceTd"><span class="keyword">0</span></td> <td class="confluenceTd">SMDR Options - Minimum Call Duration.</td> </tr> <tr> <td class="confluenceTd"><b>35-01-07</b></td> <td class="confluenceTd"><span class="keyword">0</span></td> <td class="confluenceTd">SMDR Options - Minimum Ringing Time.</td> </tr> <tr> <td class="confluenceTd"><b>35-01-08</b></td> <td class="confluenceTd">Default</td> <td class="confluenceTd">SMDR Options - SMDR Format.</td> </tr> <tr> <td class="confluenceTd"><b> 35-02-01</b></td> <td class="confluenceTd"><span class="keyword">0</span></td> <td class="confluenceTd">SMDR Output Options - Toll Restricted Call.</td> </tr> <tr> <td class="confluenceTd"><b> 35-02-02</b></td> <td class="confluenceTd"><span class="keyword">1</span></td> <td class="confluenceTd">SMDR Output Options - PBX Calls.</td> </tr> <tr> <td class="confluenceTd"><b>35-02-03</b></td> <td class="confluenceTd"><span class="keyword">1</span></td> <td class="confluenceTd">SMDR Output Options - Display Trunk Name or Numbers.</td> </tr> <tr> <td class="confluenceTd"><b>35-02-04</b></td> <td class="confluenceTd"><span class="keyword">0</span></td> <td class="confluenceTd"> SMDR Output Options - Daily Summary.</td> </tr> <tr> <td class="confluenceTd"><b>35-02-05</b></td> <td class="confluenceTd"><span class="keyword">0</span></td> <td class="confluenceTd">SMDR Output Options - Weekly Summary.</td> </tr> <tr> <td class="confluenceTd"><b>35-02-06</b></td> <td class="confluenceTd"><span class="keyword">0</span></td> <td class="confluenceTd">SMDR Output Options - Monthly Summary.</td> </tr> <tr> <td class="confluenceTd"><b>35-02-08</b></td> <td class="confluenceTd"><span class="keyword">1</span></td> <td class="confluenceTd">SMDR Output Options - Incoming calls.</td> </tr> <tr> <td class="confluenceTd"><b>35-02-09</b></td> <td class="confluenceTd"><span class="keyword">0</span></td> <td class="confluenceTd">SMDR Output Options - Print Name or Numbers.</td> </tr> <tr> <td class="confluenceTd"><b>35-02-10</b></td> <td class="confluenceTd"><span class="keyword">0</span></td> <td class="confluenceTd">SMDR Output Options - All Lines Busy (ALB) Output.</td> </tr> <tr> <td class="confluenceTd"><b>35-02-12</b></td> <td class="confluenceTd"><span class="keyword">0</span></td> <td class="confluenceTd">SMDR Output Options - DID Table Name Output.</td> </tr> <tr> <td class="confluenceTd"><b>35-02-13</b></td> <td class="confluenceTd"><span class="keyword">1</span></td> <td class="confluenceTd">SMDR Output Options - CLI Output when DID to Trunk.</td> </tr> <tr> <td class="confluenceTd"><b>35-02-14</b></td> <td class="confluenceTd"><span class="keyword">1</span></td> <td class="confluenceTd">SMDR Output Options - Date.</td> </tr> <tr> <td class="confluenceTd"><b>35-02-15</b></td> <td class="confluenceTd"><span class="keyword">1</span></td> <td class="confluenceTd">SMDR Output Options - CLI/DID Number Switching.</td> </tr> <tr> <td class="confluenceTd"><b>35-02-16</b></td> <td class="confluenceTd"><span class="keyword">1</span></td> <td class="confluenceTd">SMDR Output Options - Print Trunk Name or Received Dialled Number.</td> </tr> <tr> <td class="confluenceTd"><b>35-02-17</b></td> <td class="confluenceTd"><span class="keyword">0</span></td> <td class="confluenceTd">SMDR Output Options - Print Account Code or Caller ID Name.</td> </tr> <tr> <td class="confluenceTd"><b>35-02-18</b></td> <td class="confluenceTd">Default</td> <td class="confluenceTd">SMDR Output Options - Caller ID Name Output Method.</td> </tr> <tr> <td class="confluenceTd"><b>80-05-01</b></td> <td class="confluenceTd"><span class="keyword">1</span></td> <td class="confluenceTd">Date Format for SMDR and System Reports.</td> </tr> </tbody> </table> </ol> <h2>Configuring TIM Plus</h2> <p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your NEC Aspire:</p> <ol> <li>Browse to TIM Plus as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span>or create a new site and click <span class="button no_margin">Properties</span>.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/nec_aspire_1.png" alt="NEC Aspire" /> <li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">NEC Aspire</span> from the <span class="reference">PBX model</span> drop-down list.</li> <li>In the <span class="reference">Connection method</span> field select <span class="keyword">Actively connect to PBX</span> from the drop-down list.</li> <li>In the <span class="reference">Host</span> field enter the IP Address of your NEC Aspire.</li> <li>In the <span class="reference">Port</span> field enter in the port configured in programming code <b>10-20-01</b>.</li> <li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li> <li>In the <span class="reference">Connection script</span> field select <span class="keyword">Generic Simple</span> from the drop-down list.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> </ol> |