These instructions help you configure your SpliceCom Maximiser phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
The SMDR output on the SpliceCom Maximiser is enabled by default, however, you will need to check with your system maintainer whether a password has been set up in the phone system and if so, you will need to enter this in TIM Plus to enable the connection.
<p>These instructions should assist in configuring your SpliceCom Maximiser to work with TIM Plus. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd">IP </td> </tr> <tr> <td class="confluenceTd"><b>IP method</b></td> <td class="confluenceTd"><b>TCP/IP connection: </b> The SpliceCom Maximiser sends SMDR information via TCP/IP on port 4001. TIM Plus will connect to the IP address of SpliceCom Maximiser. </td> </tr> </tbody> </table> <p>By default the SMDR output on the SpliceCom Maximiser is enabled. Please check with your system maintainer if they have added a 'Call Logging' password. If they have, they will need to tell you what it is as TIM Plus will require it when it connects.</p> <h2>Configuring TIM Plus</h2> <p>Below you will find steps on how to configure TIM Plus to connect to your SpliceCom Maximiser to receive SMDR:</p> <ol> <li>Browse to TIM Plus as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span>or create a new site and click <span class="button no_margin">Properties</span>.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/splicecom_maximiser_1.png" alt="SpliceCom Maximiser" /> <li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">SpliceCom Maximiser</span> from the <span class="reference">PBX model</span> drop-down list.</li> <li>In the <span class="reference">Connection method</span> field select <span class="keyword">Actively connect to PBX</span> from the drop-down list.</li> <li>In the <span class="reference">Host</span> field enter the IP Address of your SpliceCom Maximiser.</li> <li>In the <span class="reference">Port</span> field enter in <span class="keyword">4001</span>.</li> <li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li> <li>In the <span class="reference">Connection script</span> field select <span class="keyword">SpliceCom Maximiser</span> from the drop-down list.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> </ol> |