These instructions help you configure your SpliceCom Maximiser phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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The SMDR output on the SpliceCom Maximiser is enabled by default, however, you will need to check with your system maintainer whether a password has been set up in the phone system and if so, you will need to enter this in TIM Plus to enable the connection.
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Below you will find steps on how to configure TIM Plus to collect the SMDR data from your SpliceCom Maximiser:
<p>These instructions should assist in configuring your SpliceCom Maximiser to work with TIM Plus. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd">IP </td> </tr> <tr> <td class="confluenceTd"><b>IP method</b></td> <td class="confluenceTd"><b>TCP/IP connection: </b> The SpliceCom Maximiser sends SMDR information via TCP/IP on port 4001. TIM Plus will connect to the IP address of SpliceCom Maximiser. </td> </tr> </tbody> </table> <p>By default the SMDR output on the SpliceCom Maximiser is enabled. Please check with your system maintainer if they have added a 'Call Logging' password. If they have, they will need to tell you what it is as TIM Plus will require it when it connects.</p> <h2>Configuring TIM Plus</h2> <p>Below you will find steps on how to configure TIM Plus to connect to your SpliceCom Maximiser to receive SMDR:</p> <ol> <li>Browse to TIM Plus as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span>or create a new site and click <span class="button no_margin">Properties</span>.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/splicecom_maximiser_1.png" alt="SpliceCom Maximiser" /> <li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">SpliceCom Maximiser</span> from the <span class="reference">PBX model</span> drop-down list.</li> <li>In the <span class="reference">Connection method</span> field select <span class="keyword">Actively connect to PBX</span> from the drop-down list.</li> <li>In the <span class="reference">Host</span> field enter the IP Address of your SpliceCom Maximiser.</li> <li>In the <span class="reference">Port</span> field enter in <span class="keyword">4001</span>.</li> <li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li> <li>In the <span class="reference">Connection script</span> field select <span class="keyword">SpliceCom Maximiser</span> from the drop-down list.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> </ol> |