When logging in to TIM Plus, the following Dashboard screen is displayed:

The information you see on this screen is relevant only to the area which you've been granted access to. For example:

  • If you are a site administrator, the graphs, live call view and any other call-related information will be derived from calls that happened only on your own site and not those from any other sites within the system.
  • If your login account is restricted to a specific user group (department), the statistics will relate only to the call information for the users within that particular group.

The dashboard consists of a Function bar and three main panels.

The Function bar is a menu that helps you navigate through TIM Plus. The tabs on the Function bar may differ according to the user account you're logged on with. The screenshot above displays a Dashboard screen for a user account with administrative priviledges, therefore all of the tabs are present; however, according to the restriction level applied to your account, you might not be able to see some of the tabs, like  or .

 

The three panels of the Dashboard screen are as follows: