Reports are the means by which your telephone call data is presented to you in a visual, meaningful way. Reports can be run on demand at any time or be scheduled to run at pre-determined time(s) in the future, either regularly or as a one-off.
Although the results and presentation of each report differ substantially, running each one involves following a very similar, wizard-style procedure.
Filters and options can be applied to all reports - with some having more than others - so you can tailor each report's results to exactly the information you're looking for.
Below is an example output of the report:
<a rel="nofollow" class="external-link" href="http://www.tri-line.com/en/products/video.php?id=29"> <img class="screenshot naked no_border" src="http://www.tri-line.com/common/img/documentation/tim_plus/reports_overview_video.png" alt="Reports overview video" /> </a> |
<table width="100%" cellspacing="0" cellpadding="5" border="0" class="sectionMacro"> <tbody> <tr> <td valign="top"> <h2 style="margin-top: 0px;">What are reports?</h2> <p>Reports are the means by which information about your telephone calls are extracted from the system. They can be run on demand, at any time or scheduled to run at a predetermined time and set to recur, if necessary.</p> <p>Although each of the reports in TIM Plus produces markedly different information, each one is created in the same way - in wizard-style - and allowing all filters to apply to all reports, ensuring the process is as intuitive as possible, no matter what your reporting needs are.</p> <p>Below you can see an example of Call analysis report:</p> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/call_analysis_1.png" alt="Call analysis report" /> </td> <td width="1px" valign="top"> <div style="border-width: 1px;" class="panel video"> <div class="panelContent"> <h4>Reports overview video</h4> <p><a rel="nofollow" class="external-link" href="http://www.tri-line.com/en/products/video.php?id=29"> <img class="screenshot naked no_border" src="http://www.tri-line.com/common/img/documentation/tim_plus/reports_overview_video.png" alt="Reports overview video" /></a></p> </div> </div> </td> </tr> </tbody> </table> |