These instructions help you configure your Avaya BCM (v4.0+) phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Follow the steps below to configure your Avaya BCM to output SMDR data to TIM Plus:
Click on
.In the Call Detail Recording panel that appears, configure the options as below:
SMDR field | Value |
---|---|
Format | Norstar |
Report Type | All |
Language | English |
Date Format | MM/DD/YY |
Header Format | Line/Station |
Filter Type | All |
Feature Code F9 | Leave as default |
Minimum Call Duration | Leave as default |
Hospitality Records | Leave as default |
Include DNIS Info | Enable |
Include CLID with call type | Enable |
Include Long CLID | Leave as default |
Use answer supervision | Leave as default |
Display connection character | Leave as default |
Suppress digits after connect | Leave as default |
Maximum digits after connect | Leave as default |
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To enable TIM Plus to connect to your Avaya BCM, you need to create a under the option in the Business Communications Manager Unified Manager configuration utility.
<a id="Configure TIM Plus"></a> |
Below you will find steps on how to configure TIM Plus to collect the SMDR data from your Avaya BCM: