<p>NetPBX is a free tool provided as part of any multi-site TIM
 solution. NETPBX is used to collect data from single/multi sites 
depending on the connection method used. e.g. serial/ip/file.</p>
 <p>It's
 a tool we use to get data into TIM.  NetPBX is mainly used for serial 
connections. NetPBX doesn't process any call data as such - it just gets
 the data from A to B. A TIM Professional/Plus/Enterprise license is 
still necessary to give meaningful analytics from any data 
collected.</p>
 
<p><b>Where its required and not required?</b></p>
 
<p>NetPBX is always required for a serial connection but can be used with
 several  different connection methods such as IP/file. It can be used for 
multi-site installations. </p>