These instructions help you configure your Alcatel 4200-4400e phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring your SMDR output

The Alcatel 4200-4400e phone system sends its call records via a serial connection. The most recent units already have a  port but, for older units, you may need to purchase a module.

Connect a serial cable between your Alcatel 4200-4400e  module and the PC that NetPBX is installed and running on.

See the table below for a summary of data output from Alcatel 4200-4400e:

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Download the interface file 

1. Visit Tri-Line's Gateway and download the interface file, as shown below:
   
2. Extract the file onto your computer's Desktop. This ZIP file contains the following file: .
3. Copy the file into the   folder.

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Installing NetPBX

The Alcatel 4200-4400e phone system sends its call records via a serial connection. To collect the data from the serial port and send it to TIM Plus, you first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

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Configuring TIM Plus

Once NetPBX is configured and collecting data, log on to TIM Plus as usual and perform the following steps:

1. Click on the Directory tab.
2. Choose the site you want to configure and click Properties.
   
3. In the Site Properties window, select Alcatel 4400e from the PBX model drop-down list.
4. In the Connection method field, select No connection required from the drop-down list.
5. Click on the Save button to apply the settings.