These instructions help you configure your Siemens HiCom/HiPath phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring your SMDR output

The Siemens HiCom/HiPath phone system sends SMDR information via a serial connection. You will need to directly connect a serial cable from the Siemens HiCom/HiPath phone system to the PC that NetPBX is installed and running on.

For more information about the output and configuration of your SMDR data, please contact your phone maintainer.

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Installing NetPBX

To collect the data from the serial port and send it to TIM Plus, you will first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

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Configuring TIM Plus

Once NetPBX is configured and collecting data, log on to TIM Plus as usual and apply the following settings:

1. Click on the Directory tab.
2. Select the site configured during the setup wizard and clickProperties.
   
3. Within the Site Properties window, select Siemens HiCom-HiPath from the PBX model drop-down list.
4. In the Connection method field select No connection required from the drop-down list.
5. Click on the Save button to apply the settings.