When accessing TIM Plus a username and password are required to be entered in the web browser, which form a login credential known as a Web user. There is no limit on the amount of web users that you can create within the system. The login account for each user can be restricted to a specific site or team, allowing you to have full control over their Directory privileges.
To add a web user to the system, click on the button, as shown below:
A new window will open, allowing you to enter the details for the web user.
The tab allows you to configure the login details of the web user and apply any directory restrictions, if required.
| Field | Description |
|---|---|
| Username | The username the web user will use to log in with. |
| Password | The password the web user will use to log in with. |
| Display name | The name you want the web user to be identified in the reports. |
| Email address | The email address of the web user. This e-mail address can be used when scheduling reports. |
TIM Plus allows you to restrict a web user's access to specific parts of the Directory. To do so, select from the drop-down list the site and/or the group you want the user to be allowed to access. If this is left at the default setting, the web user will be allowed to access all areas of the Directory.
Once you configure the fields you want, click on the button to add the new web user to the system.
The tab allows you to add specific location names to phone numbers, for the reports and display boards to show this name instead of the generic location name.
To add a contact to the list, enter the telephone number and the name you want to associate with this number, then click on the button, as shown below:
To add a range of DDI numbers, enter only the first part of the number and use ** as a wild character, e.g. enter for Tri-line.
If you no longer want a location associated with a particular number, click on the icon alongside it to remove it.
To search for a number in your existing contact list, click on the button, as shown below:
A new window will open, where you can enter the phone number you are looking for in the search box provided, as shown below:
Follow the same procedure to search by the location name:
To import phone numbers directly into the system from an existing contact list, arrange your data in CSV format, comprising of two columns - one designated for phone numbers and the other for their allocated names. The two columns can be separated using a common delimiter, e.g. comma, tab, semicolon.
Paste the list in the box provided and click on the button. The contacts will be imported automatically in the system.
The tab allows you to allocate names to account codes, for the reports to show this name instead.
To add an account name, enter the account code number and the name you want to associated with it, then click on the button, as shown below:
To search for an account number in your existing contact list, click on the button, as shown below:
A new window will open, where you can enter the account code you are looking for in the search box provided, as shown below:
To directly import account codes in the system from an existing contact list, arrange your data in CSV format, comprising of two columns - one designated for account codes and the other for their allocated names. The two columns can be separated using a common delimiter, e.g. comma, tab, semicolon.
Paste the list in the box provided and click on the button. The account codes will be imported automatically in the system.