These instructions help you configure your Aastra BP phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
<a id="Configure the SMDR output"></a> |
If you are using firmware older than R12, set the SMDR output to type CIL 3 which is a fixed format requiring no further configuration.
If you are using firmware R13+, set the SMDR output to Flexible CIL and configure the options as shown in the screenshot below:
<a id="Install NetPBX"></a> |
The Aastra BP phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Enterprise, you first need to install the NetPBX software.
<a id = "Configure TIM Enterprise"></a> |
Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:
<p>These instructions should assist in configuring your Aastra BP to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd"><b>Serial Output: </b> As the Aastra BP sends SMDR information via a serial connection which is located on BP unit itself. You will need to directly connect a serial cable from the Aastra BP to the PC that NetPBX is installed and running on. </td> </tr> <tr> <td class="confluenceTd"><b>Cable configuration</b></td> <td class="confluenceTd">Null-modem/Crossover. </td> </tr> </tbody> </table> <h2>Configuring your SMDR</h2> <h4>BP firmware R12 or older</h4> <p>If you are using firmware which is older than R12, you need to setup the SMDR output to <span class="keyword">CIL3</span>.</p> <h4>BP firmware R13+</h4> <p>If you are using firmware R13+, you will need to set the SMDR output to <span class="keyword">Flexible CIL</span> and configure the options as below:</p> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/aastra_bp_1.png" alt="Aastra BP" /> <h2>Configuring TIM Enterprise</h2> <p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Aastra BP:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Aastra BP'.</li> <li>Left-click on it and select <span class="button no_margin">Properties</span>.</li> <li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">Aastra BP</span> from the PBX model list.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/aastra_bp_2.png" alt="Aastra BP" /> <li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/aastra_bp_3.png" alt="Aastra BP" /> </ol> |