These instructions help you configure your Aastra Intelligate phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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The Aastra Intelligate Series can output SMDR information in multiple formats. You should always select the format for use with TIM Enterprise.

The screenshots below display how the Aastra Intelligate Series should be configured:

Setting the SMDR format to PC5

 

Setting the SMDR format to TCP/IP

OIP Server and TIM Plus

The OIP Server has a very basic call logging module. If you intend to install TIM Enterprise alongside the OIP Server, you need to uninstall the call logging module from the OIP Server suite, otherwise, when configuring your Aastra to output the data to the PC running TIM Enterprise, the OIP Server will overwrite some required settings.

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Installing NetPBX

If your Aastra Intelligate has been configured to send SMDR data via a serial connection, you first need to install the NetPBX software to collect the data from the serial port and send it to TIM Enterprise.

Configuring TIM Enterprise

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

  1. Click on the Directory tab.
  2. Choose the PBX object you want to configure and click Properties.
  3. A new window will open. In the General tab, select Aastra PC5 from the Data format list and tick the box  Keep a local backup of data.
  4. In the Connection tab, select No connection required from the Connection method list.
  5. Click on the Save button to apply the settings