These instructions help you configure your Aastra MX-ONE phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring your SMDR output

The Aastra MX-ONE supports multiple SMDR output formats. TIM Enterprise requires the SMDR format to be set to either  BC8, BC10 or BC13. For more information on how to configure the data output, please contact your system maintainer.

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Installing NetPBX

The Aastra MX-ONE phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Enterprise you first need to install the NetPBXsoftware. For setup instructions, click on the link below:

Install and configure NetPBX

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Configuring TIM Enterprise

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

1. Click on the Directory tab.
2. Choose the PBX object you want to configure and click Properties.
3. A new window will open. In the General tab, select Aastra MX-ONE BC10.TDT from the Data format list and tick the Keep a local backup of data box, as shown below:
   
4. In the Connection tab, select No connection required from the Connection method list.
5. Click on the Save button to apply the settings.