These instructions help you configure your Alcatel 4200-4400e phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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The Alcatel 4200-4400e phone system sends its call records via a serial connection. The most recent units already have a port but, for older units, you may need to purchase a module. Connect a serial cable between your Alcatel 4200-4400e module and the PC that NetPBX is installed and running on. See the table below for a summary of data output from Alcatel 4200-4400e:
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The Alcatel 4200-4400e phone system sends its call records via a serial connection. To collect the data from the serial port and send it to TIM Plus, you first need to install the NetPBX software. For setup instructions, click on the link below:
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Once NetPBX is configured and collecting data, log in to TIM Plus and perform the following steps: