These instructions help you configure your BT Inspiration phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
<a id="Configuring the SMDR output"></a> |
To configure SMDR settings on your BT Inspiration you need to have a BT System Phone and be familiar with how to use it for system programming purposes. To enable SMDR output, follow the steps below:
<a id="Install NetPBx"></a> |
The BT Inspiration phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Enterprise, you first need to install the NetPBX software. For setup instructions, click on the link below:
<a id="Configure TIM Enterprise"></a> |
Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:
<p>These instructions should assist in configuring your BT Inspiration to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd"><b>Serial Output: </b> The BT Inspiration sends SMDR information via a serial connection. The BT Inspiration has a SMDR/V24 port on the base motherboard. The connection itself is RJ11 and you will need to purchase a V24/SMDR module from your system supplier/maintainer. </td> </tr> <tr> <td class="confluenceTd"><b>Cable configuration</b></td> <td class="confluenceTd">Straight-through. </td> </tr> </tbody> </table> <h2>Configuring your SMDR</h2> <p>To receive SMDR information from the BT Inspiration you will need to have a BT SystemPhone. You will need to be familiar with programming via the BT SystemPhone. To enable the SMDR output follow the below steps:</p> <ol> <li>From the programming position, press the phone set up key <span class="button no_margin">P</span> and select <span class="button no_margin">System programming</span>.</li> <li>Enter the PIN and select <span class="button no_margin">System</span>.</li> <li>Select <span class="button no_margin">Call logging</span> and choose <span class="button no_margin">Call logging on</span>.</li> <li>Press <span class="button no_margin">HANDSFREE/MONITOR</span> to finish.</li> </ol> <h2>Configuring TIM Enterprise</h2> <p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your BT Inspiration:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'BT Inspiration'.</li> <li>Left-click on it and select <span class="button no_margin">Properties</span>.</li> <li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">BT Inspiration</span> from the PBX model list.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/bt_inspiration_1.png" alt="BT Inspiration" /> <li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/bt_inspiration_2.png" alt="BT Inspiration" /> </ol> |