Log on to the Tri-Line Gateway using the credentials you created when you first enquired about TIM Enterprise. Once logged on, you will be directed to your Home page, from where you can download your personal copy of the software.

When you have downloaded the setup package, double-click on it and follow the setup wizard in order to complete the installation.

When prompted to select a tariff table, scroll down the list to locate the one relevant to your country and click on Set as default. If the tariff is not installed by default, click on the Download link first.

When asked to provide a license certificate, click on the Get license button to retrieve this automatically from our servers.

Obtaining a license manually

If you cannot update your software license automatically, you can apply this manually by following the steps below:

1. In the window, click on the button and copy the product key displayed in the box, as shown below:
   
2. Log in to the Gateway using your username and password.
3. In the Products panel, click on the  product.
4. In the Software license panel, click on the Activate now link.
5. Paste the product code in the text box provided.
6. Enter the number of users you intend to log and the version number of the software, then click on the to obtain the license certificate.
7. Copy and paste the certificate in the box of the setup wizard.