These instructions help you configure your LG GDK phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

<a id="Configure the SMDR output"></a>

Configuring your SMDR output

The LG GDK phone system sends SMDR information via a serial connection. You need to directly connect a serial cable from the LG GDK phone system to the PC that NetPBX is installed and running on.

Since the LG GDK doesn't have the SMDR output enabled by default, you need to ask your system maintainer to enable SMDR logging for outgoing, incoming and abandoned calls.

<a id="Install NetPBX"></a>

Installing NetPBX

To collect call logging data from the serial port and send it to TIM Enterprise, you first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

<a id="Configure TIM Enterprise"></a>

Configuring TIM Enterprise

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

  1. Click on the Directory tab.
  2. Choose the PBX object you want to configure and click Properties.
  3. A new window will open. In the General tab, select LG GDK from the Data format list and tick the Keep a local backup of data box, as shown below:
  4. In the Connection tab, select No connection required from the Connection method list.
  5. Click on the Save button to apply the settings.

 

 

 

<p>These instructions should assist in configuring your LG GDK to 
work with TIM Enterprise. If you are not familiar with PBX 
configuration, please contact your system maintainer.</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=158>Connection information</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Connection type</b></td>
			<td class="confluenceTd"><b>Serial Output: </b>
				As the LG GDK sends SMDR information via a serial connection which is located on LG GDK unit itself. You will need to directly connect a serial cable from the LG GDK to the PC that NetPBX is installed and 
				running on.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Cable configuration</b></td>
			<td class="confluenceTd">Null-modem/Crossover.
			</td>
		</tr>
	</tbody>
</table>

<p>The LG GDK by default has the SMDR output disabled. For the SMDR to be outputted you will need to speak to your LG GDK maintainer. They will need to enable SMDR logs for outgoing, incoming and abandoned calls.</p>

<h2>Configuring TIM Enterprise</h2>

<p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your LG GDK:</p>

<ol>
	<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'LG GDK'.</li>
	<li>Left-click on it and select <span class="button no_margin">Properties</span>.</li>
	<li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">LG GDK</span> from the PBX model list.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/lg_gdk_1.png" alt="LG GDK" />
	<li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li>
	<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/lg_gdk_2.png" alt="LG GDK" />